Sprout (Bronze) | Seedling (Silver) | Budding (Gold) | Flower (Platinum) | Annual spend | £0+ | £200+ | £400+ | £800+ |
Seeds for every £1 spent | 1 | 1 | 1 | 3 |
Early access to Sales | ✓ | ✓ | ✓ | ✓ |
Private access to Outlet | ✓ | ✓ | ✓ | ✓ |
First dibs on New Products | ✓ | ✓ | ✓ | |
Extended Returns (30 days) | ✓ | ✓ | ✓ | |
Exclusive Competitions | ✓ | ✓ | ||
Free returns, always | ✓ | |||
Exclusive Surprise offers | ✓ |
FAQs
HOW DO I EARN SEEDS?
HOW DO I EARN SEEDS?
To redeem seeds, sign into your account and click on the Rewards button. A panel will show and you can redeem seeds by clicking on the 'Ways to redeem'.
HOW DO I JOIN? DOES IT COST ANYTHING?
HOW DO I JOIN? DOES IT COST ANYTHING?
It's free to join!
Create an account (or sign in if you already have one). Be sure to sign in whenever you make a purchase in order to receive your seeds!
We can't offer seeds for purchases made if you check out as a guest.
HOW DO I GET TO THE NEXT LEVEL?
HOW DO I GET TO THE NEXT LEVEL?
You will move up to the next level the more you spend with us.
HOW DOES REFER FRIENDS WORK?
HOW DOES REFER FRIENDS WORK?
You will get a £20 voucher on your next purchase when your friend places an order with us for the first time.
HOW DO I USE MY SEEDS?
HOW DO I USE MY SEEDS?
To redeem seeds, sign in and go to the Rewards dashboard, located on the 'Rewards' button on the bottom left hand corner of the screen. Redeem seeds by clicking on the 'Ways to redeem'.
DO MY SEEDS EXPIRE?
DO MY SEEDS EXPIRE?
Yes, seeds expire.
If you have been inactive/not purchased for the past 12 months (i.e. no earning or spending of seeds) then your seeds balance will be set back to zero.
Tier status resets every 12 months from when a new membership starts.
WHERE CAN I FIND HOW MANY SEEDS I HAVE?
WHERE CAN I FIND HOW MANY SEEDS I HAVE?
To see your balance, sign into your account and click on the Rewards button.
CAN I EARN SEEDS ON PAST PURCHASES?
CAN I EARN SEEDS ON PAST PURCHASES?
No, seeds cannot be added to your account retroactively.
You can earn seeds on all future purchases when logged into your account and shopping.
CAN I RETURN A REWARD?
CAN I RETURN A REWARD?
Rewards cannot be exchanged or returned for another product or service or a monetary refund.
Rewards may not be combined with any other vouchers or promotion.
HOW DO I CANCEL MY MEMBERSHIP?
HOW DO I CANCEL MY MEMBERSHIP?
You can cancel your account at any time.
Please send an email to help@muckbootcompany.co.uk and write “cancel Rewards Programme membership” in the subject line from the email account you had signed up with.