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We do not currently offer exchanges for items you wish to return for a different item or size. If you wish to order a different pair or change the size of your product, we advise that you return the item to us and place an additional order to avoid delay and disappointment. Once we receive your return in our warehouse, please allow 2 weeks for a refund to be credited to your account. We do not credit for delivery costs incurred during your purchase..
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IT'S ALL IN THE DESIGN. ALL MUCK® BOOTS ARE 100% WATERPROOF KEEPING FEET WARM, DRY AND PROTECTED IN HARSH WEATHER AND MESSY WORKING CONDITIONS.THE SECRET:Our exclusive, self-insulating, waterproof NEOPRENE shell construction. The NEOPRENE bootie material acts as a "neutral medium" between inside and outside temperatures. Naturally lightweight, and very comfortable, the material keeps the foot and lower leg warm and protected in cold and wet conditions.Natural rubber overlays act as a protective skin for the upper bootie. The upper has a triple-reinforced toe area and quadruple-reinforced heel area. The outsole is made of high abrasion natural rubber. The rubber in the boots will stay flexible for years.
TIPS FOR MEASUREMENT
Measure your feet regularly as they can change shape and size over time.
Different styles use different lasts in construction, therefore sizing may vary with a new style.
Feet are 3-dimensional, any measuring device can only approximate your true size.
Your new boots are constructed with high grade natural rubber.As a natural material, it is important your rubber boots are maintained and stored appropriately to prolong their lifeAvoid storing your boots in direct sunlight, near to artificial heat or in sub-zero temperatures, as this can cause the rubber to become brittle, deteriorate and crackThe rubber and neoprene upper are very durable and clean up easily with a spray of water or gentle scrubbing with soap and water remove mud and any chemicals or animal wasteAllow to dry naturally at room temperatureThe rubber upper can be conditioned with wax polish, Armor All® or liquid detergent. This helps keep the rubber supple and UV protectionIt is not recommended to use conditioners on the outsole area. This may cause it to become slick in wet or icy conditions
Measure your feet regularly as they can change shape and size over time.Different styles use different lasts in construction, therefore sizing may vary with a new style.Feet are 3-dimensional, any measuring device can only approximate your true size.Measure at the end of the day when your feet are at their largest.Using a ruler, pen, and a piece of paper. Place the paper on the ground and stand on it with your weight slightly forward to make sure your foot is flat.Draw a line behind your heel and another line in front of your longest toe. It is common to have one foot longer than the other, so use the longer foot to measure.Measure the distance between lines in inches or centimetres.Find your measurement on the Muck Boot size chart. Round up if your size falls in between.Your new boots are manufactured with comfort in mind. The neoprene is self-insulating and unlike traditional rubber boots it is not necessary to buy a size bigger to allow for a thick sock unless using for prolonged periods in severe coldFor boots without laces it is important you are comfortable with the fit of your boots. To avoid excess wear on the neoprene, ensure any heel slip when walking is minimal. If necessary, consider heel grips to aid fit.
Boots and shoes are available in whole sizes only, but will stretch to fit half sizes. There is a 15mm toe allowance built into the sizing. For men who are a 1/2 size, order the next size up. For Women who are a 1/2 size order the next size down.
Many of our best selling boots are built for men and women- we call them unisex sizing. Women should order 1 size down from the men's size shown. Our size charts will help you find the perfect fit.
RUBBER/ NEOPRENE PRODUCTS
The rubber shell and nylon upper are very durable and you can help prolong the life of your boots by keeping the rubber clean and conditioned.
Ensure to clean your boots with mild soap before conditioning, especially if there is dirt and mud on them. Do not speed drying by putting them near a heater.
We would recommend using wax polish or Armor All® on the rubber to keep the boots nourished to prevent irreparable sun damage. The sun can cause fading, flaking, cracking, and drying of natural rubber. It is important to keep your boots conditioned regularly.
It is not recommended to use conditioners on the outsole area. This may cause it to become slick in wet or icy conditions.
When not in use, store your boots in a cool, dry area which is not located close to an area of extreme cold, heat or sunlight. Always store boots upright, don’t fold or crease them.
We would recommend cleaning leather products with a damp cloth, and use a stiff shoe brush to remove stubborn dirt.